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FAQs

How do I book tickets?
If it rains will the concert still go ahead?
Do you do meet and greets / backstage passes / special announcements?
Who do I contact for lost property?
Are there any age restrictions for shows at the venue?
Can I bring a camera into the venue?
How do I find out event times?
Can you tell me when I am able to pick up my tickets from the Ticket office and does it have to be on the day of the event?
What should I bring with me, Can I bring a bag?
Where can I park?
How do I get to the Open Air Theatre?
I have bought tickets but I have since broken my leg. Can I still come to the concert?
Will I be charged a booking fee?
Can I take my own food into the venue?
What should I do if I have a problem on the night?
How does the block and seat numbering work?
What can I buy when I'm at the venue?
Is there a cash machine or do you take cards?
Will there be any pyros/lasers/strobes at the shows?
Where can I get a Bus/taxi?
Where are the bars, toilets, first aid and merchandise concessions?
Do you have baby changing facilities?
Are there smoking areas at the venue?
Do you have somewhere I can leave my coat, bag, camera, umbrella ?

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