We have an onsite Box Office for collections and to book tickets for our shows, opening hours are:
1st May – 31st August 11:00 -17:00
1st September – 30th April 10:00 – 16:00
Closed Wednesdays (except when concert is scheduled)
Concert Days 09:00 – to concert ending
Times may be subject to change – on sales days the Box Office may open early to coincide with ‘on sale’ times specified by the Artist/Promoter
Our Box Office is open throughout the day on concert days.
The Open Air Theatre has a range of food and drink outlets on site. These are located either side of the main grandstand and at the back of the terraced seating. We sell a tasty range of hot and cold snacks and soft and alcoholic drinks. We regret that no personal food or drink can be allowed onto the site for any event, with the exception that we allow customers to bring in one sealed bottle of water per person. This is a health and safety requirement which everyone is asked to adhere to. We thank you for your co-operation.
Our onsite store sells a range of venue and production merchandise whenever available.
The Scarborough Open Air Theatre is fully accessible to all our visitors. Our facilities include accessible parking spaces, a drop off point, ramps and accessible toilets. There are specialist seats along with disabled and carer seats, which are at ground level on the decked area. Please ensure you inform the operator at the time of booking if you have any special access issues. Please read more information about access for those with disabilities.
There are plenty of toilet facilities around the site in order to keep queues to a minimum. Baby changing facilities are also available in some washrooms.
There are plenty of parking areas all around the venue site, find out more at SCARBOROUGH.GOV.UK.
Parking will be suspended on the main road directly in front of the Open Air Theatre (A165 Burniston Road) on event nights.
This is mainly to ensure pedestrian safety. It will also allow a free flow of traffic in the area. The suspension in place will mean that there can be no parking, stopping or waiting on Burniston Road. Drivers who are dropping off/ picking up passengers on event nights are asked to do so on Royal Albert Drive.
TERMS AND CONDITIONS:
The management reserves the right to refuse admission. Latecomers may not be admitted until a suitable break in the performance, which may be the interval. Refunds are not available on tickets except for cancellation.
For this event no food or drink whatsoever (including water and soft drinks) may be brought into the venue. Please also do not attempt to bring any of the following items into the venue
- Cans of any description
- Any Bottles of Water or Soft Drink (sealed or not) (if you require a drink for Medical reasons you should contact us in advance on 01723 818111)
- No Glass items
- Picnics, sandwiches and hampers
- Any item which is a made offensive weapons or other item which could be used as such
- Laser pointers
- Cameras with detachable lenses or lenses longer than 3”
There will be no temporary storage facilities for such items within the venue and it will be left to the patron to find a safe temporary facility to hold the item. The venue will not be responsible for late admission or non-admission as a result of this policy. There is no cloakroom.
All remaining bags will be searched.
The Open Air Theatre is a non-smoking venue on event days. Depending upon the type of event, an area may be provided for people who wish to smoke and will be marked clearly. Please look out for this or ask one of the site staff for more information.
Please also note that umbrellas are not allowed in the venue as they can restrict other spectators’ views. Any umbrellas bought into the venue will be confiscated.
Anybody aged 16 or under must be accompanied by someone aged 18 or over.
The fixed seating in the raked area holds 5454 people. The seating is raised above a walkway and the lower rows can be accessed up a small flight of steps. The remaining seating within the venue is accessed by a number of steps and the upper rows are accessible to the more able bodied person. People with walking difficulties should purchase seats in the lower rows.
Customers are advised that some performances may contain flashing lighting/strobe effects.